Privacy Policy

Effective Date: [September 2024]

1. IntroductionThe Resume Suite ("we," "us," "our") is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you use our services, including our website and communication channels, in compliance with applicable laws, including the New York SHIELD Act.

2. Information We Collect

• Personal Information: We collect personal information that you voluntarily provide to us, such as your name, email address, phone number, and payment details when you purchase our services.
• Resume Information: To provide our services, we may collect details related to your employment history, education, skills, and other resume-related information.
• Communication Data: We may retain records of your communications with us, including emails, messages, and phone calls.

3. How We Use Your Information

• Service Delivery: We use your information to provide and improve our resume writing, cover letter creation, and LinkedIn optimization services.
• Communication: We may use your contact information to send you updates, respond to inquiries, and provide customer support.
• Marketing: With your consent, we may send you promotional materials and special offers. You can opt-out of these communications at any time.

4. Information Sharing and Disclosure

• Third-Party Service Providers: We may share your information with trusted third-party service providers who assist us in delivering our services (e.g., payment processors, cloud storage providers). These providers are required to protect your information and use it only for the purposes we specify.
• Legal Requirements: We may disclose your information if required by law or in response to legal processes, to protect our rights, or to prevent fraud or illegal activities.

5. Data SecurityIn accordance with the New York SHIELD Act, we implement reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, disclosure, alteration, or destruction. These measures include encryption, access controls, and regular security assessments. However, no method of transmission over the Internet or electronic storage is completely secure.

6. Your Rights

• Access and Correction: You have the right to access and correct your personal information held by us.
• Opt-Out: You may opt out of receiving marketing communications from us at any time by following the unsubscribe instructions provided in the communication.
• Deletion: You can request the deletion of your personal information, subject to legal and contractual obligations.

7. Compliance with New York LawWe comply with New York State laws, including the SHIELD Act, to ensure the privacy and security of your personal information. If you are a New York resident, you have specific rights under the New York Civil Rights Law regarding the protection of your personal information.

8. Changes to This Policy: We may update this Privacy Policy from time to time. Any changes will be posted on our website, and the effective date will be updated accordingly.

9. Contact UsIf you have any questions or concerns about this Privacy Policy or our practices, please contact us at:

The Resume Suite

theresumesuite@outlook.com